Australia-wide flat-rate shipping - $14.99 AUD · 2-year warranty on all products

Policy

Privacy policy.

This policy explains how ELVA Lighting handles personal information when you browse, contact us or place an order.

Information we collect

We may collect details you provide, including your name, email address, phone number, billing and delivery address, order details and messages. We may also receive device, browser, cookie and website-usage information.

How information is used

Information may be used to process and deliver orders, provide customer support, prevent fraud, improve the store, meet legal obligations and send marketing only where you have chosen to receive it.

Payments and service providers

Payments and checkout are handled through Shopify and its payment providers. ELVA may share information with service providers that support ordering, payment, delivery, website operation and communications, only as needed to provide those services or comply with law.

Cookies

The store may use cookies and similar technologies to keep the shop and cart working, remember preferences, understand site use and support permitted marketing. Browser settings can be used to restrict cookies, although parts of the store may then work differently.

Access, correction and questions

To ask what personal information ELVA holds about you, request a correction or raise a privacy concern, email info@elvalighting.com.au. Identity may need to be verified before a request is completed.

Updates

This policy may be updated when business practices, service providers or legal requirements change. The version shown on this page is the current website version.

This plain-language policy should be reviewed by the business owner or a qualified adviser before launch.