Policy
Terms of service.
These terms apply when you use the ELVA Lighting website or place an order through the online store.
Product information
ELVA aims to present product descriptions, specifications, images and prices accurately. Screen colours and image presentation may vary. Customers should review dimensions and product information before ordering, and seek fitment guidance where needed.
Prices and orders
Prices are in AUD and include GST. Placing an order is an offer to purchase. An order may be declined or cancelled where a product, price, payment or availability issue prevents fulfilment, with any amount already paid returned as appropriate.
Payment
Payment is processed through the methods offered at checkout. Customers must provide accurate billing, contact and delivery information and be authorised to use the selected payment method.
Shipping and returns
Australia-wide flat-rate shipping is $14.99 AUD. Tracking is supplied after dispatch, but delivery times depend on the carrier and destination. Returns are governed by the Returns Policy.
Website use
You must not misuse the website, interfere with its operation, attempt unauthorised access, submit unlawful material or use ELVA content in a way that infringes intellectual property rights.
Consumer rights and liability
Nothing in these terms excludes rights or remedies that cannot be excluded under Australian Consumer Law. To the extent permitted by law, ELVA is not responsible for indirect loss arising from website use or circumstances beyond its reasonable control.
Questions
Questions about these terms can be sent to info@elvalighting.com.au.
These plain-language terms should be reviewed by the business owner or a qualified adviser before launch.
